In the event that you meet certain requirements and are disappointed together with your purchase, then browse the step-by-step information below to discover how to return a game on Steam.
Perhaps not experiencing a game title you have recently ordered on Steam, and enduring a solid case of buyer’s sorrow? Well, you will be happy to understand there is a cure, as Steam offers a return system that enables you to return a game title and get your money back.
You should meet a couple of requirements to be able to be qualified to receive a refund. For instance, you are perhaps not planning to possess any fortune with a return after finishing a 100-hour game.
To qualify for a return on Steam, you have to have played significantly less than 2 hours of a game title and be within 14 times of the initial purchase. If you do not meet that criteria, you then probably will not be successful in virtually any return demands beyond unique circumstances.
In the event that you meet certain requirements and are disappointed together with your purchase, then browse the step-by-step information below to discover how to return a game on Steam.
What you’ll need:
- A PC with access to Steam
The Short Version
- Log into your Steam account
- Press ‘Support’and then ‘Steam Support’
- Select ‘Purchases’
- Pick the overall game you intend to reunite
- Select ‘I want a refund’
- Attack ‘I’d prefer to demand a refund’
- Choose your return method
- Press ‘Send Request’
- Wait for acceptance and payment
You can return your game through your Steam account, so you fortunately won’t need to phone or email anyone. The first step requires you to log in as normal.
In the top-left corner of the Steam page, you should see the option for ‘Help’. Click it. Right at the top of the dropdown you’ll find the option for ‘Steam Support’. Press it.
Scroll down a little, and then hit ‘Purchases’. You will find it sandwiched between ‘Games, software, etc.’ and ‘My Account’.
The game that you want to return should be listed underneath ‘Last Six Months of Purchases’. If you can’t see your chosen game, it’s likely that you purchased it too long ago for it to qualify for a return. Select the game that you want to return.
Near the top of the new page, underneath the header ‘What issue are you having with this purchase?’ you should see the following option: ‘I would like a refund’. Click it.
Steam will then try and offer you help to fix a gameplay or technical issue before resorting to a refund. If this is the reason why you want to return the game, it may well be worth exploring. But if you’re adamant you want to return the game, click ‘I’d like to request a refund’.
Steam will then give you two options for a refund. You can either have store credit sent to your Steam Wallet, or you can get a refund through the payment card that you used to purchase the game.
On the next page you land on, you’ll be given the option to tell Steam why you’re requesting a refund for the game. Below this, you’ll see the option for ‘Submit Request’. Click this.
